Collection Software Program

Our software package is called Debt$Net. This software is written and supported by The Computer Manager, located in Poulsbo, Washington. Debt$Net is currently in use by over 400 collection agencies and credit grantors across the United States and Canada. Our system is wholly owned by NORTH AMERICAN RECOVERY.

An important component of our service is the ability our clients have to log on to a secure server and view information about their accounts. This service is called WebAccess. Our online access allows you to view and print statistical performance reports, view account information, assign accounts with NORTH AMERICAN RECOVERY, and report payments. Additionally, it is a great tool for auditing as you can perform remote audits at your leisure from the comfort of your office.

Debt$Net software is one of the most flexible and easily customizable software systems in the industry. The software provides our collectors and clients with current and complete information, while permitting management to consistently monitor and review work productivity, including "real time" monitoring.

Our system allows us to create customized collector work lists, automated follow-up reminder scheduling, standardized collection letters, on-line notes, payment histories, on-line credit bureau access, on-line skip trace information, remote client notes, enhanced management review tools, and many other features, such as:
  • Automatic multiple account tying
  • Customizable pre-collect programs
  • Unlimited user-defined windows for client-specific data
  • Unlimited customized management reports
  • 1200 different collection letters
  • Automated callback scheduling
  • Account inquiry by name, client account number, address, phone number, or social security number, and much more
From a management perspective, the system monitors collection by the time of day, provides a huge assortment of reports, permits legal follow-up, caseload distribution, and menu-driven queue sorts and prioritization, along with management review and intervention.

We are able, on demand, to obtain information in reporting formats specific to our client's needs. For example, were you to request a report that would delineate all accounts assigned within a certain period without payments, we could print a list of just those filtered accounts.

Our system enables management to set system parameters and "special circumstances" by client, on how each client's accounts will be worked. It establishes how we will handle and work specific accounts.

The controls and flexibility of our collection system and the seamless interface between Debt$Net and our predictive dialer maximize our ability to create and maintain a customized billing and collection package designed to meet your specific ongoing needs and requirements.

We have tailored our system to meet the ongoing challenge of collecting all stages of delinquent accounts through these difficult economic times, and provide our clients with the ever-tightening controls needed to thrive in a volatile credit economy.