North American Recovery's written communications are designed to meet all requirements of both federal and state regulations. All letters we send are pre-printed and have been approved by an attorney who is certified by the American Collectors Association (ACA) to review letters for state and federal compliance. All letters are pre-programmed in our software system and can be sent individually or to groups of consumers for special collection campaigns—or when changes in regulations affect collection costs, the statute of limitations, etc.
Our system simplifies the letter-sending process and maintains a record of all correspondence; this record is always available for client review.
Should you desire to run a special collection campaign, North American Recovery will promptly create a special letter and incorporate that specific campaign into our training program and in the telephone contacts with your consumers.