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North American Recovery
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  • People
  • Our Process
    • Implementation Meeting
      We work with you to establish how we work your accounts.
      Management Controls & Supervision
      Our commitment is to the success and strength of your organization.
      Client Audits
      We encourage our clients to perform remote or on-site audits.
       

      Implementation Plan
      We incorporate what is important to you.
      Evaluating Effectiveness
      We develop a quality partnership between our organizations.
      Collections
      We create a customized, unique approach to collecting your receivables.
       

      Contractual Requirements
       
      Sales Representative
       
      Legal Collections
      While many collection agencies avoid going to court, we view it as part of our commitment.
       

      Compliance Requirements
       
      Client Service Department
      Our client service team understands every aspect of our operation.
       

      Quality-Control & Compliance Checkpoints
       
      Client Cancellations & Recalls
       
       
  • Our Philosophy
    • Our Collection Philosophy
      We approach each account as though it is 100% collectable.
      The "Sales" Process
      We determine your specific needs.
      Be The Very Best
      We strive to be the very best collection agency.
       

      Disputes
      We take disputes very seriously.
      Happy Employees = Happy Clients
      Our firm is an excellent place to work—just ask our employees.
      Always Looking To Improve
      We continually strive to raise the standard in every area of our profession.
       

      Complaint Prevention & Resolution
      We train our collectors to listen to what the consumers are saying.
      Employee Reviews
      Read reviews from our happy employees.
      Mistakes
      We take a proactive approach when a mistake occurs.
       

      Understanding Our Clients' Needs
      We develop a recovery program that specifically addresses your needs.
      Client Reviews
      Read reviews from our happy clients.
       

      Proactive Client Service
      Our entire company plays a role in client service.
      Professionalism & Respect
      We treat each individual with the respect and dignity they deserve.
       
  • Our Technology
    • Facilities
      Our national headquarters is located in
      West Valley City, Utah.
      Data Security
      We've implemented several measures to ensure the security of our clients' data.
      Telephone Contacts
      We teach our collectors to approach each consumer professionally.
       

      Licenses & Professional Organizations
      NAR is a member in good standing of many organizations.
      Disaster-Recovery Plan
      We recognize that there is a big difference between a backup plan and a recovery plan.
      Predictive Dialing
      We have customized our dialer process.
       

      Client Web Access & Secure Email
      Client Web Access is our online access for clients.
      Quality Assurance & Superior Service
      These are integral characteristics of our company.
      Skip Tracing
      The best skip tracer is a motivated collector.
       

      Voice Recording Technology
      We record all collection conversations.
      Account Processing
      NAR does not utilize any scoring on your accounts.
      Legal Action
      Our law firm works exclusively for us.
       

      Collection Software Program
      Our software package is called Debt$Net.
      Collection Letters
      Our system simplifies the letter-sending process.
      Credit Bureau Reporting
      The ability to report your accounts to the credit bureaus motivates many consumers to pay.
       

      Skip-Tracing Projects
      NAR can customize skip-tracing programs.
       
  • Contact Us
North American Recovery is superior
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Monthly Newsletters

  • March 2023
  • February 2023
  • January 2023
  • December 2022
  • 2022 Holiday Greeting Card
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • Consumer Compliment Call
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • 2021 Holiday Greeting Card
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • April 2021
  • February 2021
  • January 2021
  • 2020 Holiday Greeting Card
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • June-July 2020
  • May 2020
  • April 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017
  • May 2017
  • April 2017
  • March 2017
  • January-February 2017
  • December 2016
  • November 2016
  • October 2016
  • September 2016
  • August 2016
  • July 2016
  • June 2016
  • May 2016
  • April 2016
  • March 2016
  • February 2016
  • January 2016
  • December 2015
  • November 2015
  • October 2015
  • September 2015

  • Sample Agreement
  • Status Legend
  • Client Internet Portal Instructions
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  • Administrative Assistant
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