Staff & Employment
Pay Your Bill
We work with you to establish how we work your accounts.
Management Controls & Supervision
Our commitment is to the success and strength of your organization.
We encourage our clients to perform remote or on-site audits.
We incorporate what is important to you.
We develop a quality partnership between our organizations.
We create a customized, unique approach to collecting your receivables.
While many collection agencies avoid going to court, we view it as part of our commitment.
Client Service Department
Our client service team understands every aspect of our operation.
Quality-Control & Compliance Checkpoints
Client Cancellations & Recalls
Our Collection Philosophy
We approach each account as though it is 100% collectable.
The "Sales" Process
We determine your specific needs.
Be The Very Best
We strive to be the very best collection agency.
We take disputes very seriously.
Happy Employees = Happy Clients
Our firm is an excellent place to work—just ask our employees.
Always Looking To Improve
We continually strive to raise the standard in every area of our profession.
Complaint Prevention & Resolution
We train our collectors to listen to what the consumers are saying.
Read reviews from our happy employees.
We take a proactive approach when a mistake occurs.
Understanding Our Clients' Needs
We develop a recovery program that specifically addresses your needs.
Read reviews from our happy clients.
Proactive Client Service
Our entire company plays a role in client service.
Professionalism & Respect
We treat each individual with the respect and dignity they deserve.
Our national headquarters is located in
West Valley City, Utah.
We've implemented several measures to ensure the security of our clients' data.
We teach our collectors to approach each consumer professionally.
Licenses & Professional Organizations
NAR is a member in good standing of many organizations.
We recognize that there is a big difference between a backup plan and a recovery plan.
We have customized our dialer process.
Client Web Access & Secure Email
Client Web Access is our online access for clients.
Quality Assurance & Superior Service
These are integral characteristics of our company.
The best skip tracer is a motivated collector.
Voice Recording Technology
We record all collection conversations.
NAR does not utilize any scoring on your accounts.
Our law firm works exclusively for us.
Collection Software Program
Our software package is called Debt$Net.
Our system simplifies the letter-sending process.
Credit Bureau Reporting
The ability to report your accounts to the credit bureaus motivates many consumers to pay.
NAR can customize skip-tracing programs.
Staff and Employment
North American Recovery